Privacy Policy

Effective date: June 20, 2026

Jachi Solution (hereinafter the "Company") complies with the Personal Information Protection Act and other relevant laws, and processes users' personal information as follows.

1. Personal data we collect

Identity & account: email address or mobile number, name
E-signature records: signature/seal images, signing time, entered field values
Audit trail: IP address, device/browser info (User-Agent), authentication method
Documents & attachments: documents and files the user creates or uploads

2. Purpose of collection and use

Password-free identity verification and member identification (one-time code delivery)
Processing signature requests/completions and delivering completed documents
Ensuring document integrity and verifying authenticity against tampering
Legal dispute response and evidence (audit trail)

3. Retention and use period

The Company retains personal information for the duration of service provision and destroys it without delay when a user withdraws or requests document deletion. However, to preserve the legal effect of e-signatures and handle disputes, completed documents and audit trail records may be kept for the period set by relevant laws (e.g., the Framework Act on Electronic Documents and Transactions).

4. Provision to third parties

The Company does not provide personal information to outside parties without the user's consent. However, between the signature requester and signature participants, information needed for signing such as names and signing times is mutually shared by the nature of e-signatures. Where there is a legal basis or a lawful request from an investigative authority, it may be provided in accordance with relevant laws.

5. Outsourcing of data processing

To provide stable service, the Company may outsource some operations such as cloud infrastructure, and when doing so ensures that personal information is managed securely in accordance with relevant laws.

6. User rights

Users may request access to, correction of, deletion of, or suspension of processing of their personal information at any time, and the Company acts on such requests without delay in accordance with relevant laws.

7. Security measures

To protect personal information, the Company applies technical and administrative safeguards such as transport encryption (HTTPS), access control, and short expiration (2 minutes) and single use of one-time verification codes.

8. Data protection officer & business info

Company: Jachi Solution
Representative · Data Protection Officer: Cheolmin Jung
Business registration no.: 402-38-30417
Address: 5-3, Sapyeong-daero 52-gil, Seocho-gu, Seoul, Korea
Contact: cs@freesign.kr

This policy may be revised in line with changes in law or the service, and we will give notice of any changes.